Make sure Stripe sales are credited

The tracking script tells affixo who sent a visitor. Stripe tells affixo that the visitor paid. For a sale to reach the right affiliate, affixo needs both, plus one link between them: your checkout has to carry the visitor's id, or the buyer's email has to match a tracked signup.

Connect Stripe#

Use the Stripe account your customers actually pay. If you run more than one, connect the one your website's checkout charges.

Link the checkout to the click#

Once Stripe is connected, sales arrive on their own. The part that can silently fail is tying a sale back to the affiliate's click. How you do that depends on how your checkout starts. On the AI tool guides pages and in the setup steps, How do you take payments? lets you pick yours, and the install prompt then includes the right step:

| Your checkout | What it needs | |---|---| | Checkout Sessions (your server creates the session) | Send Affixo.getVisitorId() from the page to your server and set it as metadata.sa_visitor_id on the session. For subscriptions, also set it in subscription_data.metadata. | | Payment Links | Add client_reference_id with the visitor id to the buy.stripe.com link when the visitor clicks, not when the page loads. | | Buy Button | Set the client-reference-id attribute on the button from the visitor id, before the shopper clicks. | | Pricing Tables | Set the client-reference-id attribute on the table. Every plan in it inherits the id. | | GoHighLevel funnel or Hosted elsewhere | No Stripe code. The sale is matched by the buyer's email instead. See GoHighLevel, Kajabi and other checkouts. |

Not sure which you use? Leave it on Auto-detect and the prompt asks your AI tool or developer to look at the code and pick.

Here's what the Checkout Session version looks like on your server, with visitorId sent up from the page:

const session = await stripe.checkout.sessions.create({
  mode: 'subscription',
  line_items: [{ price: PRICE_ID, quantity: 1 }],
  metadata: { sa_visitor_id: visitorId },
  subscription_data: { metadata: { sa_visitor_id: visitorId } },
  success_url: 'https://example.com/thanks',
  cancel_url: 'https://example.com/pricing',
})

Sales that don't need the visitor id#

Some sales are credited without any checkout code:

• Promo codes. A sale that uses a code you assigned to an affiliate goes to that affiliate. See Track sales from promo codes.
• Renewals. A renewal goes to whoever earned the first payment on that subscription.
• Email match. When the buyer's email matches someone an affiliate already referred, the sale can be matched on that.

You can see and reorder these methods under Settings›Program›Attribution & approvals, in Resolution precedence. The first method that matches wins.

Check it worked#

Run Test your tracking. Then open Reports›Conversions: each sale shows the affiliate and how it was matched. A sale with no affiliate means the checkout isn't carrying the visitor id yet.

Related#

• Install the tracking script
• Test your tracking
• Pay different rates per product or plan
• Fix tracking that isn't working