Terms of Service

1. Definitions

• “Service” — the affixo affiliate- and referral-program management platform, including the web applications at affixo.dev, go.affixo.dev, and any affixo-hosted subdomains; the tracking script, links, and APIs; the Model Context Protocol (MCP) connector; and all related features and documentation.
• “Customer Data” — all data you or your Authorized Users submit to, or that the Service collects on your behalf through, the Service — including information about your affiliates, referrals, tracked visitors, clicks, conversions, and payouts.
• “Affiliate” — a partner, promoter, or referrer that you enroll in a program you run through the Service.
• “Authorized User” — an individual you permit to access the Service under your account (team members, and affiliates accessing their own affiliate portal).
• “Order” — your selection of a subscription plan and the associated fees.

2. The Service

affixo is a software tool that helps you create and manage affiliate and referral programs — tracking clicks and conversions, attributing referrals, calculating commissions, and reporting on program performance. affixo is a tracking, calculation, and reporting tool only. See Section 8 for what affixo does not do (namely, move money or pay your affiliates).

We grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your internal business purposes during the term of your subscription, subject to these Terms.

3. Accounts and Registration

You must provide accurate and complete registration information and keep it current. You are responsible for all activity under your account and for maintaining the confidentiality of your credentials. You must notify us promptly of any unauthorized use. We are not liable for loss or damage arising from your failure to safeguard your credentials. You are responsible for your Authorized Users’ compliance with these Terms.

4. Plans, Fees, and Payment

• Plans. The Service is offered under a free plan and paid subscription plans. The free plan requires no credit card, has no trial period and does not expire with time; it is instead subject to a cumulative lifetime limit on attributed revenue as described in the Service. Paid plans are subject to a limit on attributed revenue per billing period.
• Fees. Fees are stated at sign-up and billed in US dollars unless otherwise indicated. Current published rates are $19/month (Starter), $49/month (Growth), $99/month (Scale) and $199/month (Max), with annual terms offered at a discount and a Custom tier available by agreement. Plans and prices may change as described below.
• Attributed revenue and plan limits.“Attributed revenue” means the gross value of transactions attributed to your affiliates through the Service, in your account’s base currency, net of refunds, chargebacks and commission reversals. If your attributed revenue exceeds your plan’s limit, tracking, attribution and commission calculation continue uninterrupted and your data remains available to you. You will be given a period of at least thirty (30) days to select a plan that accommodates your usage; if you do not, access to the dashboard and to write operations may be restricted to read-only, including export, until a suitable plan is selected. We will not automatically charge you or move you to a higher-priced plan without your express instruction.
• Billing and auto-renewal. Paid subscriptions bill in advance on a recurring basis and renew automatically for successive periods until cancelled. Payments are processed by our third-party payment processor, Stripe; we do not store full payment-card numbers. You authorize us and Stripe to charge your payment method for all fees.
• Taxes. Fees are exclusive of taxes; you are responsible for all applicable sales, use, GST/QST, VAT, and similar taxes, except taxes on our net income.
• Cancellation and refunds. You may cancel at any time; cancellation takes effect at the end of the then-current billing period. Fees already paid are non-refundable except where required by applicable law.
• Price changes. We may change fees on at least thirty (30) days’ notice, effective at your next renewal. Continued use after the change takes effect constitutes acceptance.
• Non-payment. We may suspend or downgrade your account for overdue amounts after reasonable notice.

5. Acceptable Use

You will not, and will not permit any Authorized User to:

• use the Service for any unlawful, fraudulent, infringing, harassing, or deceptive purpose;
• upload or transmit malware, or attempt to gain unauthorized access to, disrupt, or overload the Service or its infrastructure;
• reverse engineer, decompile, scrape, or create derivative works of the Service, except to the extent this restriction is prohibited by applicable law;
• resell, sublicense, or use the Service to build a competing product; or
• generate artificial clicks, conversions, or referrals, engage in self-referral or cookie-stuffing, or otherwise manipulate tracking or commission calculations.

Restricted businesses. You may not use the Service to run programs for, or on behalf of, businesses engaged in illegal goods or services, counterfeit goods, firearms or weapons, adult content, illicit drugs, unlicensed gambling, or other categories we designate from time to time or that are prohibited by our payment processor.

We may investigate suspected violations and may suspend or terminate access for conduct we reasonably believe violates these Terms or harms other users or the Service.

6. Customer Data; Roles; and Data Protection

• Ownership. As between you and us, you own all right, title, and interest in Customer Data. You grant us a worldwide, limited license to host, process, and transmit Customer Data solely to provide, secure, and improve the Service and as otherwise permitted by the Privacy Policy.
• Your responsibilities. You represent that you have all rights, consents, and a lawful basis to collect and submit Customer Data (including personal information about your affiliates and tracked visitors) and to authorize our processing of it.
• Our two roles. For personal information about your account and team, we act as an organization/controller. For personal information you submit or that we collect on your behalf about your affiliates and tracked visitors (e.g., contact details, payout details, IP addresses, click and conversion events), we act as your service provider/processor, and you are the controlling organization. Where required, our processing of that personal information is governed by a Data Processing Addendum (“DPA”) available on request, which is incorporated into these Terms when applicable.
• Aggregated data. We may generate and use de-identified and aggregated data (that does not identify you or any individual) to operate, secure, and improve the Service.

7. Anti-Spam and Communications (CASL)

The Service may be used to send electronic messages to your affiliates (for example, invitations, notifications, and re-engagement nudges). You are solely responsible for complying with Canada’s Anti-Spam Legislation (CASL), the CAN-SPAM Act, and all other applicable marketing and anti-spam laws when you use the Service to send messages — including obtaining any required consent, providing accurate sender identification, and honouring unsubscribe requests. You will not use the Service to send unlawful, unsolicited bulk, or deceptive messages. We may send you service-related and transactional messages necessary to operate your account; you may manage optional marketing messages from us as described in the Privacy Policy.

8. Affiliates and Commissions — Payment Disclaimer

affixo is not a payment processor, money-services business, escrow, or paying agent, and does not move, hold, or disburse funds to your affiliates. The Service tracks referrals, calculates commissions, and reports amounts owed based on the rules you configure and the data available to it. You are solely responsible for:

• the terms, legality, and administration of your affiliate program;
• verifying commission amounts and actually paying your affiliates through your own chosen method (e.g., PayPal, Wise, cryptocurrency, or bank transfer);
• any tax reporting, withholding, and collection of tax forms; and
• any dispute with an affiliate regarding commissions or payment.

We are not a party to your agreements with your affiliates and assume no liability for unpaid, delayed, over- or under-paid commissions, or for the accuracy of amounts where the underlying configuration or Customer Data is incomplete or incorrect.

9. Intellectual Property

We and our licensors retain all right, title, and interest in and to the Service, including all software, designs, and trademarks, and all improvements and derivative works. No rights are granted except as expressly set out in these Terms. If you provide feedback or suggestions, you grant us a perpetual, royalty-free license to use them without obligation to you.

10. Third-Party Services

The Service integrates with third-party services (for example, Stripe, and platforms you connect for tracking or payouts). Your use of a third-party service is governed by that third party’s terms, and we are not responsible for third-party services or for outages or changes in them. Enabling an integration authorizes us to exchange Customer Data with that third party as needed to provide the integration.

11. AI Features

Certain optional features may use artificial-intelligence models, including models provided by third parties (“AI Providers”). Where you use these features, relevant inputs may be transmitted to and processed by AI Providers to generate outputs. AI outputs may be inaccurate or incomplete and must not be relied on as professional advice; you are responsible for reviewing outputs before relying on them. We may meter or limit AI usage and may suspend AI features to protect the Service.

12. Warranty Disclaimer

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY OF UNINTERRUPTED OR ERROR-FREE OPERATION. WE DO NOT WARRANT THAT TRACKING, ATTRIBUTION, OR COMMISSION CALCULATIONS WILL BE COMPLETELY ACCURATE OR CAPTURE EVERY EVENT. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL; AND (b) OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (i) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (ii) ONE HUNDRED CANADIAN DOLLARS (CAD $100). These limitations apply regardless of the theory of liability and even if a remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

14. Indemnification

You will defend, indemnify, and hold us harmless from any third-party claim, and any resulting losses, damages, and reasonable costs (including legal fees), arising out of or relating to (a) your Customer Data; (b) your affiliate program and your payment of (or failure to pay) affiliates; (c) your use of the Service in violation of these Terms or applicable law (including CASL and privacy laws); or (d) your infringement of any third-party right.

15. Term, Suspension, and Termination

These Terms apply while you use the Service. Either party may terminate by cancelling the subscription; you may cancel at any time as described in Section 4. We may suspend or terminate your access, with or without notice, if you materially breach these Terms, fail to pay, or if we reasonably believe your use poses a security, legal, or reputational risk. Upon termination, your license ends and we may delete Customer Data after a reasonable period, subject to the retention practices described in the Privacy Policy and applicable law. You may export your data before termination as permitted by the Service. Sections that by their nature should survive (including Sections 6, 8, 9, 12–14, 16–18) survive termination.

16. Changes to the Service and Terms

We may modify the Service over time. We may amend these Terms; for material changes we will provide at least thirty (30) days’ notice by email or in-product notice before they take effect. Your continued use after the effective date constitutes acceptance. If you do not agree, you must stop using the Service before the change takes effect.

17. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Province of Québec and the federal laws of Canada applicable therein, without regard to conflict-of-laws rules. The parties irrevocably submit to the exclusive jurisdiction of the courts of the Province of Québec, sitting in the judicial district of Montréal, and waive any objection to venue there. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

18. Language

The parties have expressly requested and required that these Terms and all related documents be drawn up in English. Les parties ont expressément demandé et exigé que la présente convention et tous les documents qui s’y rattachent soient rédigés en anglais. These Terms are provided in English and the English version governs. If you require a French-language version, contact us at legal@affixo.dev.

19. Force Majeure

We are not liable for any failure or delay caused by events beyond our reasonable control, including acts of God, outages of third-party infrastructure or telecommunications, labour disputes, or governmental action.

20. General

• Entire agreement. These Terms, the Privacy Policy, and any applicable DPA or Order are the entire agreement and supersede prior agreements on their subject matter. No oral or written statement by any representative overrides these Terms.
• Severability. If any provision is held unenforceable, the remaining provisions remain in effect.
• No waiver. Failure to enforce a provision is not a waiver.
• Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
• Notices. We may give notice by email to your account address or by in-product notice. Notices to us go to legal@affixo.dev.
• Independent contractors. The parties are independent contractors; nothing creates a partnership, agency, or employment relationship.

21. Contact

Unleashed Labs Inc (doing business as affixo)
Côte-Saint-Luc, Québec, Canada
Email: legal@affixo.dev